Welcome to VPNZO ("VPNZO", "Service", "we", "our", or "us"). VPNZO is operated by Taprise Ltd., a company registered in the United Kingdom.
This Privacy Policy explains what information may be collected when you use the VPNZO mobile application and related services ("Services"), how such information is used, and the measures we take to protect user privacy.
By installing or using VPNZO, you acknowledge that you have read and understood this Policy.
1. Information We May Receive
To ensure stable and secure operation of VPNZO, certain limited categories of data may be processed.
Account & Communication Information
If you contact our support team or create an account, we may receive information such as:
- Email address
- Support request details
- Communication history with our team
Device & Technical Information
When the application is used, technical information may automatically be generated, including:
- Device type and model
- Operating system version
- Application version
- Language and regional settings
- Crash reports and diagnostics
Service Performance Data
To maintain network reliability and improve functionality, VPNZO may process limited operational metadata, such as:
- VPN session timestamps
- Selected server region
- Connection status and performance indicators
VPNZO does not inspect, record, or store:
- Browsing history
- DNS queries
- Traffic content
- Messages or transferred files
2. Why We Process Information
Collected information is used strictly for legitimate operational purposes, including:
- Delivering and maintaining VPN connectivity
- Improving application stability and speed
- Troubleshooting technical issues
- Detecting fraud, abuse, or unauthorized activity
- Responding to user inquiries
- Complying with legal obligations where applicable
We do not monetize or trade user personal information.
3. Data Storage & Retention
Information is retained only for the minimum period reasonably necessary to:
- Operate the Services
- Resolve disputes
- Meet legal or regulatory obligations
- Enforce our agreements and security measures
When data is no longer required, it is deleted or anonymized where feasible.
4. Third-Party Services
VPNZO may rely on carefully selected third-party providers for infrastructure and support services, including:
- Cloud hosting providers
- Analytics platforms
- Customer support systems
Such providers may access limited information solely for performing services on our behalf and are required to maintain appropriate confidentiality and security protections.
5. Legal Disclosure
We may disclose information only when we believe disclosure is reasonably necessary to:
- Comply with applicable law or legal process
- Protect the rights, security, or property of VPNZO
- Investigate violations of our Terms
- Prevent harmful, fraudulent, or illegal activities
6. Security Measures
VPNZO implements administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no internet-based system or electronic storage method can be guaranteed as completely secure.
7. Your Privacy Rights
Depending on your country or region, you may have rights related to your personal data, including the right to:
- Request access to information associated with you
- Correct inaccurate information
- Request deletion of certain data
- Restrict or object to specific processing activities
Requests may be submitted using the contact details listed below.
8. Children and Minors
VPNZO Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a minor has submitted personal data through the Services, please contact us so appropriate action can be taken.
9. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time. If material modifications are introduced, we may notify users through the application interface, website, or other appropriate communication channels.
Continued use of VPNZO after updates become effective constitutes acceptance of the revised Policy.
10. Contact Us
If you have questions regarding this Privacy Policy or privacy-related matters, please contact:
VPNZO Support Team
Operated by Taprise Ltd. (United Kingdom)
Website: taprise-ltd.com
Email: support@taprise-ltd.com